Document Pick-up and Shipping
If you are unable to personally pick up your immigration document(s) from the ISSS office between the hours of 8:30 am and 5:00 pm, please take advantage of an alternate option:
1) Submit the Document Pick-Up Authorization e-form in ISSS Link to designate someone else to pick-up the document(s) on your behalf.
2) Submit the Document Shipment Request e-form in ISSS Link to create an account with eShipGlobal and pay for the express mailing of your document(s).
Once you have logged into your ISSS Link account, both e-forms can be found under “General Services” on the left sidebar menu.
Frequently Asked Questions (FAQ)
Does the person designated to pick up my document(s) need to present my identification to ISSS when they visit the office?
The shipping time and cost will vary depending on your package’s destination and the shipping company you select. EShipGlobal provides the following shipping options: FedEx, UPS, and DHL.
You will have the option to compare estimated delivery time and costs once you have created an account and completed the shipping label.