Document Pick-up and Shipping
ISSS can receive mail from Emory Mail Services and/or mail couriers (DHL, FedEx, UPS, USPS, etc.) Monday through Friday. After receiving and processing your mail, ISSS will notify you by email. This email will include instructions on how to request to have the document mailed to you.
If ISSS has issued you a new document, you will receive an email stating that your request has been processed and a new document has been issued. This email will include instructions on how to request to have the document mailed to you.
If you need to drop off a document, please send it to ISSS via intercampus mail (MSC 1784 001 1AV) or mail courier (DHL, FedEx, UPS, USPS, etc.)
1) Submit the Document Pick-Up Authorization e-form in ISSS Link to designate someone else to pick-up the document(s) on your behalf.
2) Submit the Document Shipment Request e-form in ISSS Link to create an account with eShipGlobal and pay for the express mailing of your document(s).
Once you have logged into your ISSS Link account, both e-forms can be found under “General Services” on the left sidebar menu.
Frequently Asked Questions (FAQ)
Does the person designated to pick up my document(s) need to present my identification to ISSS when they visit the office?
The shipping time and cost will vary depending on your package’s destination and the shipping company you select. EShipGlobal provides the following shipping options: FedEx, UPS, and DHL.
You will have the option to compare estimated delivery time and costs once you have created an account and completed the shipping label.